1. What is it and how long does it take to get started?
SendHub is a business messaging platform that offers convenience, flexibility, and all the features you’d need to manage marketing campaigns, customer support, dispatch, and a wide range of other use cases, all within an easy to use web dashboard and mobile app.
After selecting your plan you can be sending and receiving messages in minutes. There’s no hardware to install or configure, everything you need is included in your SendHub account.
2. Do you get your own phone number?
Yes! When you create a new SendHub account, you’re automatically assigned a new phone number in the area code you’ve chosen at signup. This is the number that will display on inbound and outbound activity for messaging and calls.
3. Does it include inbound AND outbound messaging?
Any SendHub account you have allows you to send and receive messages, and all of our plans include inbound and outbound messaging entitlements within them.
4. How do I upload contacts?
It’s easy and there are a few ways to do this. You can upload via your mobile contacts in your phone, from Gmail, or via a .csv spreadsheet. Click here for more information: Importing your contacts to SendHub
5. How can I access my SendHub account?
SendHub allows you to manage your account through a web browser, or via our mobile apps for Android or iOS.
6. Can I upgrade at anytime?
Absolutely! If you feel like you’ve outgrown your current plan, or would benefit from the flexibility of larger group messaging or shortcodes, simply contact our sales team to talk through your options, or upgrade in the app from the billing settings tab.
7. I’m a developer, does SendHub offer an API?
Yes. If you’d like to build a solution powered by SendHub’s powerful messaging we offer a complete easy to use API. Learn more at www.sendhub.com/developer
8. Can I send messages to large groups?
We created SendHub with the intention of making messaging easy and convenient, which includes group messaging. Each of our plans offer the ability to message to groups, but depending on the size of your group, you may need to consider which plan will be the right fit for you as there are limits assigned with each plan.
9. What other types of features does SendHub offer?
From templates that increase efficiency to MMS capability allowing high-resolution images to be sent to your recipients, SendHub has plenty of features. Check out the links below to learn more about some of our most popular features.
10. Is SendHub available outside of the United States?
SendHub is currently only supported in the US and Canada, but we hope to add international functionality soon