Your survey arrives in seconds directly to a recipient’s phone.
Text messages average a 45%+ response rate—compared to just 6–10% for email surveys.
Participants simply reply to the message—no extra steps, forms, or sign-ins.
Short, direct surveys reduce drop-offs and improve data quality.
Send single-question surveys with Yes/No, number scale (1–10), or multiple-choice options.
See survey responses as they come in, with dashboards and CSV export options.
Create and reuse templates for recurring use cases like post-purchase surveys or employee check-ins.
Use custom fields (like names or order numbers) to make surveys feel more personal.
SendHub handles opt-in and opt-out tracking automatically, helping you stay compliant with TCPA and other messaging regulations.
No need for technical setup. Import contacts, choose your questions, and go live.
Get feedback you can act on—right when it matters most.
No need for apps, links, or forms. Just a text and a reply.
Whether you’re surveying 50 or 5,000 people, SendHub scales with your needs.
We manage consent, unsubscribe requests, and audit logs—so you don’t have to.
From setup to strategy, our team is here to help you build effective survey campaigns.
Launch surveys and collect responses in minutes, not days.
Follow up with respondents in real time via SendHub’s shared inbox.
SendHub is intuitive enough for solo operators and powerful enough for large teams.
Everything happens from your browser—no tech experience needed.
Track response rates, view individual replies, and export results for analysis.
A text survey is a questionnaire sent via SMS, allowing recipients to reply directly with their answers—no apps, forms, or logins required.
Retailers, service providers, healthcare clinics, event organizers, schools, and more use text surveys for customer feedback, internal polling, and engagement.
Yes, multi-step surveys can be set up using API to trigger questions automatically.
All replies are visible in real time through your SendHub dashboard. You can export responses in CSV format and maintain records for compliance.
Absolutely. SendHub includes opt-in tools, unsubscribe links, and consent logs to help you stay compliant with TCPA, CTIA, and other relevant guidelines.
Yes. You can trigger follow-ups using API based on responses (e.g., send a thank you message after a positive rating) or lack of response.
You can start sending surveys once your account is set up (including 10DLC registration approval).
