Enhance Communication with Business SMS and MMS

SendHub’s business SMS and MMS solution enables you to connect with customers through fast, reliable, and media-rich messaging.

What are SMS and MMS Messaging

SMS (Short Message Service) is a text-only messaging service that allows businesses to send concise messages—up to 160 characters—to mobile phones. It’s ideal for alerts, reminders, and quick updates.

MMS (Multimedia Messaging Service) builds on SMS by allowing images, videos, GIFs, and longer text. Businesses use MMS to send richer, more engaging content like product photos, promotional banners, or event invites.

Together, SMS and MMS messaging provide a powerful way to communicate quickly and effectively with customers across industries.

Benefits of SMS and MMS Messaging

Maximize Message Visibility

With SMS open rates exceeding 98%, your messages are almost guaranteed to be seen—far surpassing the visibility of email communications.

 

Deliver Information Instantly

Text messages are typically read within minutes, making them the perfect channel for time-sensitive updates, alerts, and real-time engagement.

 

Simple, Accessible Communication

SMS and MMS require no downloads, logins, or onboarding—just a phone. It’s a universally familiar channel that keeps communication effortless for both customers and teams.

 

Built to Scale with Your Business

Whether you’re reaching hundreds or thousands, SMS and MMS scale effortlessly. Manage multiple conversations, segment audiences, and automate responses—all without overwhelming your team.

Testimonial

“We need a monthly communication service that allows us to send text reminders and call our research participants about completing their on-line surveys without them having access to team members’ personal phone numbers. Using SendHub allows us to increase communication via consistent text messaging and phone calls to promote the highest level of compliance with our diary-based assessments, reminders for our home visits and reminders for online surveys. Another important feature of SendHub allows us to schedule reminders in advance during hours when staff are unavailable to manually send text reminders. This improves participant compliance completing our project research surveys. An additional feature SendHub provides is allowing us to create and organize templates of scripted messages we regularly send to research participants. This reduces staff time spent manually typing messages and allows us to communicate important information consistently to all participants. – The Arizona Twin Project Research Lab at Arizona State Univeristy”

Rebecca Myers, M.S.
Arizona State University

Key Features That Set SendHub Apart

SendHub delivers powerful SMS and MMS tools designed to help your business communicate one-on-one or at scale.

Mass Texting

Reach hundreds or thousands of contacts in seconds with SendHub’s mass texting feature. Whether you’re sending alerts, promotions, or updates, our platform lets you broadcast messages instantly—while still allowing for personalization, scheduling, and compliance with messaging regulations.

SMS Notifications

Keep your audience informed—instantly and effortlessly. With SendHub’s SMS notifications, your business can send time-sensitive alerts, updates, and confirmations in real time. Whether you’re notifying customers, employees, or partners, SendHub ensures your message gets delivered—fast and reliably.

Two-Way SMS and MMS

Engage in real-time conversations with your audience using SendHub’s two-way SMS and MMS capabilities. Respond to customer inquiries, support requests, or sales questions directly—while also sharing images, documents, and other media for richer, more interactive communication.

SMS Templates

Save time and maintain consistency with SendHub’s reusable SMS templates. Create pre-approved messages for common use cases—like appointment reminders, order confirmations, or promotional texts—and send them instantly without rewriting each time.

 

Scheduled Messages

Plan ahead and stay consistent with SendHub’s message scheduling feature. Draft your SMS or MMS content and set it to send at the exact date and time you choose—perfect for reminders, promotions, or time-zone-sensitive communications.

 

Bulk SMS

Reach large audiences effortlessly with SendHub’s Bulk SMS solution. Whether you’re sending promotions, updates, or alerts, our platform lets you deliver personalized messages to thousands at once—securely, reliably, and with full delivery tracking.

 

Why Choose SendHub for SMS and MMS

SendHub is more than just a messaging tool—it’s a complete SMS and MMS platform designed to support every aspect of your business communication. With powerful automation, intuitive features, seamless integrations, and responsive support, SendHub helps businesses streamline customer service, boost marketing performance, improve sales outreach, and enhance internal communication.

SendHub takes pride in its enterprise-grade security. SendHub’s SMS platform is the most secure business texting app on the market, and we follow advanced security protocols to protect all data.

Whether you need help with a quick question, troubleshooting an issue, or onboarding, a SendHub support representative is always ready to help. We’ll help you get the support you need quickly and efficiently from day one.

SendHub’s simple, multi-user platform helps teams work together to manage texting. With a universal inbox, SendHub helps teams thrive.

We regularly consider customer feedback when deciding on new integrations, features, and enhancements. We’re committed to innovation and improvements for customers.

Try our fully featured business texting platform today

Grow revenue and improve engagement rates by sending personalized, action-driven texts to your customers, staff, and suppliers.

How businesses use SendHub SMS and MMS solutions

No matter what team you manage, use texting to simplify communication. Here are a few examples of how to use SendHub for different business departments.
Customer Support
Operations
Customer Service
Marketing
Leads Management
Human Resources

SendHub Integrations

Connect SendHub to various apps that you already use.

Enhance your messaging workflows with SendHub’s seamless integrations. As a leading messaging platform, SendHub offers a wide range of integrations with popular apps and services, allowing you to automate tasks, streamline processes, and boost productivity.

Microsoft Teams

Direct Integration

Webex

Direct Integration

Follow Up Boss Logo

Follow Up Boss

Direct Integration

JazzHR Logo

JazzHR

Direct Integration

Gmail Logo

Gmail

Via Zapier

Google Lead Ads Logo

Google Ads

Via Zapier

Mailchimp

Via Zapier

Google Calendar Logo

Google Calendar

Via Zapier

SMS & MMS FAQs

Haven’t found what you were looking for? Contact us now

No, SendHub’s services are currently limited to the United States and Canada. International messaging is not supported at this time. We will be adding international messaging in the future.

The number of recipients per message depends on your plan. For example, the Starter Plan allows up to 100 recipients per message. Higher-tier plans offer larger recipient limits.

Yes, SendHub supports both inbound and outbound MMS. Inbound MMS is included in all plans, while outbound MMS requires a custom plan. Contact SendHub’s sales team for more information.

SendHub supports various file types for MMS, including images (JPEG, GIF, PNG), audio (MP3, WAV), and video (MP4, QuickTime). For optimal delivery, it’s recommended to keep video files under 1MB, as larger files may not be delivered to all recipients due to carrier limitations.

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