Category FAQ

SendHub's Analytics page offers powerful data insights about individual or company-wide usage: To access Analytics for an individual user, navigate to "Analytics" from the menu on the left side of ...
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SendHub uses the standard short-messaging-service (SMS) to send text messages, so text messages can only be sent to mobile phone numbers or other SendHub users. But unlike most messaging tools ...
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1. How can a contact unblock my SendHub number? In order for a contact to unblock your SendHub number, they will need to text START to your SendHub number. 2. ...
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Why do carriers have content and spam filters? When subscribers receive messages they find objectionable, they may file complaints or report the carrier to governing bodies, seek damages, or simply stop being a ...
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To access the personal account settings, navigate to “My Settings” by clicking the gear icon in the upper right corner, then clicking on “My Settings” from the drop down. From ...
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Cannabis-Related Accounts Unfortunately, the receiving carriers do not allow cannabis-related content to be sent to their customers, which are your recipients. Even though cannabis is legal in many states across ...
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1. How often will I be billed? SendHub plans are billed either monthly or annually in advance. Based upon the date that you’ve joined  SendHub, or upgraded your account, your ...
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1. What is SendHub and how long does it take to get setup? SendHub is a business messaging platform that offers convenience, flexibility, and all the features you’d need to ...
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