The best business texting service for most teams in 2026 pairs two-way SMS, a shared team inbox, and transparent pricing. Below we compare the top business texting platforms — SendHub, TextUs, SimpleTexting, EZ Texting, and SlickText — by pricing model, features, and who each is best for, so you can shortlist quickly.
What to look for in a business texting platform
Before you compare tools, line them up against the features that actually matter for business SMS:
- Two-way texting & a shared inbox so a team can hold real conversations, not just one-way blasts
- SMS & MMS, broadcasts, scheduling, templates, and automations
- Keywords / opt-ins for list growth and campaigns
- Integrations & an API (CRM, helpdesk, Zapier)
- Compliance support (10DLC, TCPA, opt-out handling)
- Transparent pricing — watch for credit-based plans where costs balloon and unused credits expire
Best business texting services in 2026 at a glance
| Platform | Best for | Pricing model | Starting price |
|---|---|---|---|
| SendHub | SMB & mid-market teams wanting transparent pricing | Per user | $19/user/mo |
| TextUs | Enterprise revenue teams | Quote-based | Custom |
| SimpleTexting | Campaign analytics | Credit-based | $39/mo |
| EZ Texting | Image-heavy marketing creative | Credit-based | $25/mo |
| SlickText | SMS marketing campaigns | Tiered | Varies |
1. SendHub — best for transparent, per-user pricing
SendHub is a business texting platform built for teams: two-way SMS and MMS from a business number, a shared, email-style inbox, unlimited keywords, automations, analytics, 100+ integrations, and a REST API. Its biggest differentiator is simple per-user pricing from $19/user/month — no credits to track, nothing expires, and no long-term contracts, with a 14-day free trial. Best for small and mid-market teams in sales, support, recruiting, real estate, healthcare, and education that want predictable costs.
See SendHub pricing or start a 14-day free trial.
2. TextUs — best for enterprise revenue teams
TextUs is a conversational texting platform aimed at enterprise sales, staffing, and revenue teams, with advanced sequence automation and unlimited campaign sizes. Pricing is quote-based and sales-led, so it suits larger organizations with budget for a premium tool. Read the full SendHub vs TextUs comparison →
3. SimpleTexting — best for campaign analytics
SimpleTexting is well-regarded for ease of use and strong campaign analytics, with mass texting, autoresponders, drip campaigns, and an API. It uses credit-based pricing starting around $39/mo for 500 credits plus a monthly number fee, so model your volume before committing. Read the full SendHub vs SimpleTexting comparison →
4. EZ Texting — best for marketing creative
EZ Texting is a solid SMS marketing tool with strong creative features (stock imagery, AI message tools). It is credit-based (1 credit per SMS, 3 per MMS) with a per-user fee, and unused credits expire after 12 months — worth weighing if your sending is uneven. Read the full SendHub vs EZ Texting comparison →
5. SlickText — best for SMS marketing campaigns
SlickText focuses on SMS marketing with keywords, opt-ins, autoresponders, and analytics, and is a popular choice for brands running campaign-heavy programs. Pricing is tiered by message volume.
How much does business texting cost?
Most business texting platforms start between $19 and $39 per month. The key difference is the pricing model: per-user plans (like SendHub) are predictable and don’t expire, while credit-based plans (like EZ Texting and SimpleTexting) can be cheaper at low volume but harder to forecast as you scale.
Frequently asked questions
What is the best business texting service?
For most teams, the best business texting service is one with two-way texting, a shared inbox, and transparent pricing. SendHub is a strong overall pick for SMB and mid-market teams thanks to per-user pricing from $19/user/mo; TextUs suits enterprise revenue teams; SimpleTexting is strong on analytics.
What is the difference between per-user and credit-based pricing?
Per-user pricing charges a flat monthly fee per seat, so costs are predictable and messages don’t expire. Credit-based pricing charges per message (credits), which can be cheaper at low volume but unpredictable as you scale — and some providers expire unused credits.
Is business texting better than email?
SMS open rates routinely exceed 90% and most texts are read within minutes, so business texting is highly effective for time-sensitive outreach, reminders, and two-way conversations — often as a complement to email.
Try SendHub free for 14 days
Two-way business texting with a shared inbox, transparent per-user pricing, and no contracts.
